phatism.com - Order Instructions

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	order	HOW TO ORDER : PRICE + PAYMENT : POSTAGE

HOW TO ORDER

Ordering a card is very simple. You need to:

1. Print and complete an order form.

2. Arrange payment.

3. Post or email the form + payment to us.

4. Receive your card in the post!

These steps are explained in detail below. To order a card by email you will need a scanner and to have paid by Credit / Debit Card.

1. COMPLETING A FORM

You first need to print out a form from our NOVELTY CARD CATALOGUE page. The forms can be found by clicking on the picture for the card you want. This step is necessary for both postal and email orders.

You will need Abode Acrobat Reader installed on your computer. Acrobat Reader is probably already installed on your computer but if it is not then you can download it for free by clicking on the icon below:

If you do not have Acrobat Reader then an alternative is to click 'OLD ORDER METHOD' underneath the card pictures on the NOVELTY CARD CATALOGUE page. This will take you through a web based process to create an order form for printing.

Click on the ORDER FORM button	>>	Click PRINT ICON on the Acrobat toolbar	>>	A blank form should now print. Fill in the form by hand
	>>		>>

Your form will have your unique 8 digit order number printed in red at the top. You should make a note of your order number and use it in all correspondence and for order tracking.

2. PAYMENT

We accept payment by Credit / Debit Card, Cheque, UK Postal Order, and Cash. See ORDER - PRICE AND PAYMENT for more details.

If you are paying by Cheque, UK Postal Order, or Cash then simply enclose the relevant payment in the envelope with your order form.
OR
If you are paying by Credit / Debit Card then complete your Credit / Debit Card payment on our CREDIT / DEBIT CARD PAYMENT page and write the transaction ID number (10 digits) you are given in the transaction ID section of of your order form.

3. SENDING YOUR FORM

Read the TERMS AND CONDITIONS OF PURCHASE. If you accept these terms then sign to signify this in the space provided on the order form. Next you need to either:

Post your order form and payment to us at: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX.
OR
Email a scan of your order form (.JPG format at 150dpi / ~1750*1250 pixels / ~300KB file size) to onlineorder@phatism.com*.
*Please note that all orders sent this way must have a valid Credit / Debit Card payment associated with them and be in the correct image format. We will not accept any online orders sent in a format varying from the above.

4. RECEIVING YOUR CARD

Total order time will be dependent on where you live, what return postage service you requested, and whether you ordered by post or email.

There is lots more info about posting a form to us here: ORDER - POSTAGE but, in general, UK posted orders orders should take 3-4 days total and UK emailed orders should take 1-2 days total.

The cut-off time for emailed orders is 11am. All orders received by us before 11am will get done same day and after 11am will get done next day.

TERMS + CONDITIONS
OF PURCHASE

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